Right of Withdrawal

(1) If you are a consumer (i.e. a natural person who places the order for purposes that are not predominantly attributable to your commercial or independent professional activity), you are entitled to a right of withdrawal in accordance with the statutory provisions.

(2) If, as a consumer, you exercise your right of withdrawal pursuant to paragraph 1, you must bear the regular costs of returning the goods.

(3) Otherwise, the provisions reproduced below shall apply to the right of withdrawal:

Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us [insert name of the trader, address, and, where available, telephone number, fax number and email address] by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract.
You may use the attached sample withdrawal form, but it is not obligatory.
If you use this option, we will immediately (e.g. by email) send you confirmation of receipt of such withdrawal.

To meet the withdrawal deadline, it is sufficient that you send the notice concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments we have received from you (except for additional costs resulting from your choosing a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notice of your withdrawal.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent the goods back, whichever is earlier.

You must send back or hand over the goods to us or to (insert name and address of the person authorized by you to receive the goods) without undue delay and in any event no later than fourteen days from the day on which you informed us of your withdrawal.
The deadline is met if you send the goods before the fourteen-day period has expired.

You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

– End of the withdrawal instructions –

(4) The right of withdrawal does not apply to distance contracts:

(a) for the delivery of goods which are made to the consumer’s specifications or clearly personalized, or which by their nature are not suitable for return, may deteriorate rapidly or whose expiration date would be exceeded,
(b) for the delivery of audio or video recordings or computer software if you have unsealed the data carrier after delivery.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please complete and return this form.)

– To Greenfuture GmbH, Schrecken 390, 6883 Au, Email: office@green-future.at

– I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
– Ordered on () / received on ()
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is submitted on paper)
– Date